A patient engagement platform is a digital hub that makes it easier for patients to stay connected with their healthcare providers. With a growing shift toward more accessible and patient-centered care, these software solutions are becoming essential in driving improved…
Pharmacies followed a pretty straightforward communication strategy a few years back. Their sales rep would pay a visit here, send a brochure there, or maybe set up a booth at a medical conference. Today, all of those touchpoints have multiplied…
Televox is proud to announce that its Enterprise Edition SMS solution has been awarded Gold in the Fall Digital Health Awards for the Mobile Digital Health Resources Text Messaging category. This recognition from the 27th annual Digital Health Awards, the…
When patients miss their vaccinations, it leaves both them and their communities exposed to preventable diseases that can lead to severe complications or even death. Multi-channel outreach provides a way for healthcare providers to close these care gaps. It helps…
Behavioral health care doesn’t end when a patient walks out of the clinic. Progress depends on steady contact, reliable follow-up, and open communication between visits. Without that connection, even small lapses can derail treatment. Patient engagement platforms help close those…
There’s a notion that healthcare systems are struggling with patient engagement because they lack data. The truth is that they’re just struggling to act fast enough. What they’re missing is the right enterprise AI chatbot to make all the difference…
Patient engagement is a thread that connects healthcare to clinical outcomes. Every appointment missed is a chance to improve their health. This process becomes more complex as patient volumes increase, as they start expecting faster responses, more control, and fewer…
Automation technology continues to revolutionize the healthcare industry, improving patient care and operational efficiency. And, as staffing challenges and burnout continue to handcuff departments, more and more organizations are leaning into advanced automation technologies for various tasks. One of those…
When considering the level of interplay with your Electronic Health Record (EHR), you’ll find patient engagement solutions that are integrated with your EHR and others that are embedded. While many patient engagement providers claim to be integrated, this can mean…
While Electronic Health Records (EHRs) are essential for organizing clinical data, they often fall short in supporting personalized, ongoing patient engagement. Many systems struggle with one-size-fits-all communication, limited outreach capabilities, and barriers for patients with low digital access. That’s where…