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Healthcare Reputation Management: How Can Automation Help?

Automation technology continues to revolutionize the healthcare industry, improving patient care and operational efficiency. And, as staffing challenges and burnout continue to handcuff departments, more and more organizations are leaning into advanced automation technologies for various tasks. One of those…

What True Member-Centricity Looks Like for Healthcare Payers in 2025

In today’s payer sector, member-centricity isn’t just a selling point––it’s the defining factor in a growing divide between the nation’s highest and lowest-performing health plans. For decades, efforts to increase access to affordable and high-quality healthcare through widespread reforms and…

How to Reduce No-Show Rates in Healthcare

No-shows are the bane of healthcare organizations. Patients who miss their appointments end up costing healthcare providers millions on an annual basis. They also disrupt patient care and daily operations because there are always other patients waiting for appointments that…

Patient Engagement Strategies for Better Healthcare Outcomes

Effective patient engagement strategies form the cornerstone for achieving better health outcomes and increased patient satisfaction. Modern healthcare organizations understand that successful treatment plans begin with giving patients a voice in their healthcare journey. Patients want to have a say…