Healthcare providers are always on the prowl for ways to improve their bottom line. However, there is one area that is often overlooked: referral-based revenue leakage. What is Referral Leakage? Patient referral leakage occurs when patients are referred to a…
As a senior leader of a healthcare organization, it can be challenging to balance financial pressures, patient results, and digital transformation. In a recent webinar, industry experts shared their insights and advice for senior HIT leaders to navigate these challenges…
Artificial intelligence (AI) is more than a trend. In this blog, explore the story behind the phenomenon and strategies for fostering a healthier work culture. AI is rapidly changing the healthcare landscape, and one area where it is making a…
In today’s healthcare landscape, patients seek medical attention beyond the traditional nine-to-five schedule, expecting healthcare to be accessible any time, any day. The digital front door concept serves as the solution to meet these demands and enhance the consumer experience.…
TeleVox, a leading provider of omnichannel digital patient engagement technology, has launched Iris™, a conversational AI virtual assistant for health systems. The platform was unveiled at the HIMSS Conference on April 17, 2023. Iris™ is designed to improve patient access,…
Automation technology continues to revolutionize the healthcare industry, improving patient care and operational efficiency. And, as staffing challenges and burnout continue to handcuff departments, more and more organizations are leaning into advanced automation technologies for various tasks. One of those…
By: Don Thompson, Head of Marketing at TeleVox We will see plenty of innovation, technological advancement, and new tools come to the table in 2023 – but three trends will be especially impactful when it comes to patient activation…
By: Don Thompson, Head of Marketing at TeleVox Before Intrado, our customers knew us as “TeleVox.” A brand name that’s been known throughout the healthcare world since 1992 as a pioneer in automated patient engagement, in addition to renowned…
Maintaining routine communication with patients is critical to ensure individuals remain in touch with care teams, show up for healthcare visits and stay engaged in treatment for health issues they may be experiencing. But the majority of hospitals and health…
