Improving Patient Communication Along the Entire Care Journey
For over 30 years, TeleVox has enabled healthcare facilities, pharmaceutical companies, and life sciences organizations to communicate with patients to build trust, preserve care continuity, and enhance the patient experience. Our digital patient engagement solutions enable more than 7,000 healthcare provider organizations to seamlessly communicate with patients before, during, after, and in-between visits. And our offerings for pharmaceutical and life sciences companies make it possible to reach more patients with strategic disease state awareness, education, and vaccination reminders.
We help our clients connect with patients at the right time and through the most effective channels—including SMS text, phone, live chat virtual assistant, email, and postcards. The result is personalized, customizable messages that improve patient satisfaction, close care gaps, and drive revenue—all with less burden on staff members.
Our team of designers, engineers, and technicians are passionate about creating technology that helps our customers automate their digital outreach at scale. And, at the end of the day, we are patients, too. We combine our understanding of the rigors of business and the importance of the patient experience to make the healthcare communication process easier for everyone.