Over 292 million US smartphone users can be engaged with tailored education and reminders by leveraging the power of SMS messaging. Providing an easy-to-use channel allows for a low-pressure way to reach out to patients—who will benefit from greater convenience…
The Cleveland Clinic released a notice last month that, as of Nov. 17, it would start billing up to $50 for particular messages sent by patients to their provider via its MyChart patient portal. In an announcement, Cleveland Clinic said that it…
National spending on electronic health record (EHR) systems is predicted to reach $19.9 billion in 2024, according to one report. Needless to say, the EHR is a substantial but necessary investment for healthcare organizations—and usage has expanded rapidly since it…
Following a rebound from halted in-person care, screenings and elective surgeries due to the pandemic, 2022 is likely to be another year for “healthcare catch-up” as patients continue their return to the healthcare system for routine and preventive care,…
Leaving it up to patients to adhere to treatment guidelines or be proactive with scheduling preventive screening appointments is risky. Missed appointments and care gaps are costly to healthcare organizations. In this eBook, Five Ways to Improve Patient Recall, you’ll…
Healthcare staff burnout and dissatisfaction are pressing concerns for increasingly resource-constrained hospitals and health systems. Both clinical and non-clinical staff have cited complaints like equipment shortages, long working hours, financial pressures, and even technology and workflow frustrations. Because of this,…
Hospitals and health systems employ various channels such as websites, phone calls, email, and recently, even texting to take advantage of patient engagement opportunities. But certain tactics like direct mail are considered outdated, and for good reason. Studies over the…
To learn more about the insights we gathered from members of the College of Healthcare Information Management Executives (CHIME) via our survey, download the full report here.
