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Simplifying the Patient Journey with TeleVox

No two patient journeys are alike. They require custom attention to ensure that the patient’s specific needs and experience demands are met. However, overworked and short-staffed departments are finding it increasingly difficult to properly engage patients, leading to negative experiences…

Three Key Takeaways from CHIME23 Fall Forum

By Robert Schad, Vice President, Product Development, TeleVox The CHIME Fall Forum is an event that really distinguishes itself from other large healthcare conferences. Instead of a big convention center filled with hundreds of booths with vendors displaying their latest…

Types of Scheduling Appointments

The typical healthcare facility is a busy place, with patients coming and going all day long. Some of the patients have scheduled appointments, some are walk-ins, and a few are there because of medical emergencies. In order to manage the…

What are the Benefits of Automation in Healthcare?

If someone had to name technologies that have significantly impacted the healthcare industry, they would probably think of things like X-rays or robotic surgery. What they might not realize, though, is that automation in healthcare is revolutionizing the way medical…