In today’s healthcare landscape, patients seek medical attention beyond the traditional nine-to-five schedule, expecting healthcare to be accessible any time, any day. The digital front door concept serves as the solution to meet these demands and enhance the consumer experience…
TeleVox, a leading provider of omnichannel digital patient engagement technology, has launched Iris™, a conversational AI virtual assistant for health systems. The platform was unveiled at the HIMSS Conference on April 17, 2023. Iris™ is designed to improve patient access,…
By Amber Hull, Marketing Manager at TeleVox
By: Don Thompson, Head of Marketing at TeleVox We will see plenty of innovation, technological advancement, and new tools come to the table in 2023 – but three trends will be especially impactful when it comes to patient activation…
By: Don Thompson, Head of Marketing at TeleVox Before Intrado, our customers knew us as “TeleVox.” A brand name that’s been known throughout the healthcare world since 1992 as a pioneer in automated patient engagement, in addition to renowned…
By: Ryan Vowles, Marketing Manager at TeleVox
Vaccination uptake faces difficulties in the US, particularly as children reach young adulthood. To combat this and encourage engagement with pertinent health guidelines, reminder systems can be implemented to provide additional education following broadcasts about vaccine coverage. Vaccination uptake faces…
Adults in the USA are falling short on important vaccinations, particularly seniors over 65 years who should receive immunizations for four potentially life-threatening diseases: influenza, tetanus (Td/Tdap), pneumococcal pneumonia, and herpes zoster (shingles). An alarmingly low 43% of adults and…
Over 292 million US smartphone users can be engaged with tailored education and reminders by leveraging the power of SMS messaging. Providing an easy-to-use channel allows for a low-pressure way to reach out to patients—who will benefit from greater convenience…
The Cleveland Clinic released a notice last month that, as of Nov. 17, it would start billing up to $50 for particular messages sent by patients to their provider via its MyChart patient portal. In an announcement, Cleveland Clinic said that it…