By: Don Thompson, Head of Marketing at TeleVox We will see plenty of innovation, technological advancement, and new tools come to the table in 2023 – but three trends will be especially impactful when it comes to patient activation…
By: Don Thompson, Head of Marketing at TeleVox Before Intrado, our customers knew us as “TeleVox.” A brand name that’s been known throughout the healthcare world since 1992 as a pioneer in automated patient engagement, in addition to renowned…
Maintaining routine communication with patients is critical to ensure individuals remain in touch with care teams, show up for healthcare visits and stay engaged in treatment for health issues they may be experiencing. But the majority of hospitals and health…
Vaccination uptake faces difficulties in the US, particularly as children reach young adulthood. To combat this and encourage engagement with pertinent health guidelines, reminder systems can be implemented to provide additional education following broadcasts about vaccine coverage. Vaccination uptake faces…
Adults in the USA are falling short on important vaccinations, particularly seniors over 65 years who should receive immunizations for four potentially life-threatening diseases: influenza, tetanus (Td/Tdap), pneumococcal pneumonia, and herpes zoster (shingles). An alarmingly low 43% of adults and…
Over 292 million US smartphone users can be engaged with tailored education and reminders by leveraging the power of SMS messaging. Providing an easy-to-use channel allows for a low-pressure way to reach out to patients—who will benefit from greater convenience…
The Cleveland Clinic released a notice last month that, as of Nov. 17, it would start billing up to $50 for particular messages sent by patients to their provider via its MyChart patient portal. In an announcement, Cleveland Clinic said that it…
Striving to meet revenue goals, improve the patient experience, and address staffing and labor challenges means healthcare organizations are under immense pressure. Some are accomplishing these aims by prioritizing what consumers want from healthcare. Reports show that while the industry…
Self-scheduling is a high-priority enhancement for hospitals and health systems seeking to elevate patient access and make interactions with their organizations easier for the people they serve. This self-service feature and other similar patient-centered communication tools such as two-way, text-based…
