National spending on electronic health record (EHR) systems is predicted to reach $19.9 billion in 2024, according to one report. Needless to say, the EHR is a substantial but necessary investment for healthcare organizations—and usage has expanded rapidly since it…
There are many reasons healthcare IT executives are prioritizing automated solutions that can replace manual patient outreach for common communication workflows. Of importance are pressing issues related to staff burnout, soaring labor costs and rising expectations from consumers. All of…
Following a rebound from halted in-person care, screenings and elective surgeries due to the pandemic, 2022 is likely to be another year for “healthcare catch-up” as patients continue their return to the healthcare system for routine and preventive care,…
Leaving it up to patients to adhere to treatment guidelines or be proactive with scheduling preventive screening appointments is risky. Missed appointments and care gaps are costly to healthcare organizations. In this eBook, Five Ways to Improve Patient Recall, you’ll…
Healthcare staff burnout and dissatisfaction are pressing concerns for increasingly resource-constrained hospitals and health systems. Both clinical and non-clinical staff have cited complaints like equipment shortages, long working hours, financial pressures, and even technology and workflow frustrations. Because of this,…
Hospitals and health systems employ various channels such as websites, phone calls, email, and recently, even texting to take advantage of patient engagement opportunities. But certain tactics like direct mail are considered outdated, and for good reason. Studies over the…
To learn more about the insights we gathered from members of the College of Healthcare Information Management Executives (CHIME) via our survey, download the full report here.
When considering the level of interplay with your EHR, you’ll find patient engagement solutions that are “integrated” with your EHR and others that are “embedded” in the EHR. While many patient engagement providers claim to be integrated, this can mean…