By Don Thompson, Head of Marketing, TeleVox For years, the healthcare industry has been focused on patient engagement. It is a saying that developed for the right reasons, but leaders in the industry are starting to realize that simple engagements…
By Don Thompson, Head of Marketing, TeleVox TeleVox Showcases Patient Relationship Management Platform at ViVE 2024 Whether coming from large, hospital systems or singular physician offices, ViVE 2024 attendees will want to prioritize stopping by the TeleVox booth (1730) to…
By Robert Schad, Vice President, Product Development, TeleVox The CHIME Fall Forum is an event that really distinguishes itself from other large healthcare conferences. Instead of a big convention center filled with hundreds of booths with vendors displaying their latest…
The typical healthcare facility is a busy place, with patients coming and going all day long. Some of the patients have scheduled appointments, some are walk-ins, and a few are there because of medical emergencies. In order to manage the…
If someone had to name technologies that have significantly impacted the healthcare industry, they would probably think of things like X-rays or robotic surgery. What they might not realize, though, is that automation in healthcare is revolutionizing the way medical…
By: Naik, Yogesh H, TeleVox Information Security Manager TeleVox’s industry-leading, omnichannel patient relationship management platform just became even more appealing for healthcare technology leaders with today’s announcement that HouseCallsPro earned HITRUST Risk-based, 2-year (r2) certification. The r2 certification status demonstrates…
By: Don Thompson, Head of Marketing at TeleVox Getting vaccinated against the flu is all too easy to neglect; this leaves healthcare providers wondering how to increase vaccination rates when patients forget to book their appointments. One possible solution is…
As we approach the end of 2023, healthcare providers continue to face an array of challenges that have a negative impact on patient outcomes and ROI. One of those hurdles being dealt with is the stubbornly high readmission rates that…
Frustrated and disruptive patients have become common in today’s medical waiting rooms, due in part to staff shortages and clinician burnout. However, this phenomenon is an excellent opportunity to create greater patient satisfaction at the first point of contact: arrival…
By: Ryan Vowles, Marketing Manager at TeleVox Healthcare providers are always on the prowl for ways to improve their bottom line. However, there is one area that is often overlooked: referral-based revenue leakage. What is Referral Leakage? Patient referral leakage…