New Platform for Physician Offices Eases Scheduling Burden and Reduces No-Shows

By Chuck Hayes, VP of Product

Helping physicians keep their schedules filled and patients happy is the cornerstone of successful physician practices.  Communication must also be at the center of the patient/physician relationship, but too many practices fall behind due to staffing challenges or antiquated patient engagement technology.

Televox’s new Practice Edition helps overcome those challenges, resulting in happier, healthier patients and more productive, successful practices. Practice Edition offers automated patient relationship management solutions with a suite of services designed specifically to help physicians and their staff overcome common industry challenges, including:

• streamlined scheduling processes
• driving practice growth
• reducing staff turnover
• Improving online reputation

Practice Edition is easy to implement and complements existing EHRs and workflows. Backed by world class technical support, Practice Edition blends innovation and affordability tailored for today’s digital healthcare environment.

Practice Edition provides a user-friendly and interactive appointment calendar to help staff effortlessly manage schedules and disruptions. Automated appointment reminders, no-show follow-ups, and digital waitlists help keep schedules full and boost revenue while keeping patients adhering to their care plans.

Patients will feel more connected to the practice with:

• Easy scheduling requests
• marketing email campaigns
• Interactive AI-driven SMART SMS and Virtual Assistants

Additional features, including eCheck-in and eBilling, remove tedious and routine tasks from the front desk, freeing staff to focus on patient care and allowing patients to complete paperwork digitally from their homes.

Practice Edition also aids with post-appointment tasks, including treatment and visit-specific reminders, and reviews, and reputation management.

The Practice Edition solution is a giant leap forward by emphasizing ongoing patient relationship management in an active, persistent, and conversational channel that ultimately meets the patient where they are.