Optimal referral management is at the heart of many clinical, financial, and regulatory initiatives within health systems. However, manual referral calling and scheduling just isn’t cutting it for overwhelmed and understaffed teams. Thankfully, there’s a smarter way to handle referrals…
Automating your appointment reminders can help reduce patient no-shows, reduce revenue leakage, improve the patient experience, and so much more!
From AI-powered conversational chat to automated patient engagement, healthcare organizations can leverage the latest technology from TeleVox to enhance the patient experience throughout their care journey.
Listen in as TeleVox Director of Client Engagement discusses how organizations can reduce referral-based revenue leakage by leveraging automated patient engagement technology.
Leverage AI as your hospital’s conversational virtual assistant for your patients at every step of their care journey. Iris accurately and immediately answers patient questions and scheduling requests using your existing content, reducing support volume and resolution times. To learn…
Even though more than 1/3 of patients are referred to a specialist each year, only 35% of referrals actually result in documented visits. This represents an obvious gap and highlights just how prevalent referral-based revenue leakage is to health centers,…
Healthcare organizations are focused on optimizing revenue, but are challenged by patients that don’t show up for appointments, fail to follow treatment plans, and don’t pay their bills on time. This is only exacerbated by stiff readmission penalties and the…
Improving the patient experience is always a top priority for healthcare organizations. However, staff shortages and related issues can often get in the way of reaching those goals. Check out our eBook about how automated, interactive engagement systems can improve…
Leaving it up to patients to adhere to treatment guidelines or be proactive with scheduling preventive screening appointments is risky. Missed appointments and care gaps are costly to healthcare organizations. In this eBook, Five Ways to Improve Patient Recall, you’ll…
Vaccinations save lives and yield positive economic results, preventing 14 million disease episodes per year and saving an estimated $43 billion dollars that would otherwise be spent on managing chronic and recurring, curable illness. In this eBook, you’ll learn why…