In today’s healthcare landscape, patients seek medical attention beyond the traditional nine-to-five schedule, expecting healthcare to be accessible any time, any day. The digital front door concept serves as the solution to meet these demands and enhance the consumer experience.…
TeleVox, a leading provider of omnichannel digital patient engagement technology, has launched Iris™, a conversational AI virtual assistant for health systems. The platform was unveiled at the HIMSS Conference on April 17, 2023. Iris™ is designed to improve patient access,…
Automation technology continues to revolutionize the healthcare industry, improving patient care and operational efficiency. And, as staffing challenges and burnout continue to handcuff departments, more and more organizations are leaning into advanced automation technologies for various tasks. One of those…
By: Don Thompson, Head of Marketing at TeleVox We will see plenty of innovation, technological advancement, and new tools come to the table in 2023 – but three trends will be especially impactful when it comes to patient activation…
Maintaining routine communication with patients is critical to ensure individuals remain in touch with care teams, show up for healthcare visits and stay engaged in treatment for health issues they may be experiencing. But the majority of hospitals and health…
National spending on electronic health record (EHR) systems is predicted to reach $19.9 billion in 2024, according to one report. Needless to say, the EHR is a substantial but necessary investment for healthcare organizations—and usage has expanded rapidly since it…
Following a rebound from halted in-person care, screenings and elective surgeries due to the pandemic, 2022 is likely to be another year for “healthcare catch-up” as patients continue their return to the healthcare system for routine and preventive care,…
Leaving it up to patients to adhere to treatment guidelines or be proactive with scheduling preventive screening appointments is risky. Missed appointments and care gaps are costly to healthcare organizations. In this eBook, Five Ways to Improve Patient Recall, you’ll…
Healthcare staff burnout and dissatisfaction are pressing concerns for increasingly resource-constrained hospitals and health systems. Both clinical and non-clinical staff have cited complaints like equipment shortages, long working hours, financial pressures, and even technology and workflow frustrations. Because of this,…
