By: Naik, Yogesh H, TeleVox Information Security Manager TeleVox’s industry-leading, omnichannel patient relationship management platform just became even more appealing for healthcare technology leaders with today’s announcement that HouseCallsPro earned HITRUST Risk-based, 2-year (r2) certification. The r2 certification status demonstrates…
As we approach the end of 2023, healthcare providers continue to face an array of challenges that have a negative impact on patient outcomes and ROI. One of those hurdles being dealt with is the stubbornly high readmission rates that…
Frustrated and disruptive patients have become common in today’s medical waiting rooms, due in part to staff shortages and clinician burnout. However, this phenomenon is an excellent opportunity to create greater patient satisfaction at the first point of contact: arrival…
By: Ryan Vowles, Marketing Manager at TeleVox Healthcare providers are always on the prowl for ways to improve their bottom line. However, there is one area that is often overlooked: referral-based revenue leakage. What is Referral Leakage? Patient referral leakage…
By: Amber Hull, Marketing Manager at TeleVox As a senior leader of a healthcare organization, it can be challenging to balance financial pressures, patient results, and digital transformation. In a recent webinar, industry experts shared their insights and advice for…
By Amber Hull, Marketing Manager at TeleVox Artificial intelligence (AI) is more than a trend. In this blog, explore the story behind the phenomenon and strategies for fostering a healthier work culture. AI is rapidly changing the healthcare landscape, and…
In today’s healthcare landscape, patients seek medical attention beyond the traditional nine-to-five schedule, expecting healthcare to be accessible any time, any day. The digital front door concept serves as the solution to meet these demands and enhance the consumer experience…
TeleVox, a leading provider of omnichannel digital patient engagement technology, has launched Iris™, a conversational AI virtual assistant for health systems. The platform was unveiled at the HIMSS Conference on April 17, 2023. Iris™ is designed to improve patient access,…
By Amber Hull, Marketing Manager at TeleVox
By: Don Thompson, Head of Marketing at TeleVox We will see plenty of innovation, technological advancement, and new tools come to the table in 2023 – but three trends will be especially impactful when it comes to patient activation…