By Amber Hull, Marketing Manager When couples decide to get married, they typically have an engagement period. It’s an exciting time for sure, with decisions on wedding details and honeymoon destinations, but ultimately, the engagement period is meant to be…
By Chuck Hayes, VP of Product Helping physicians keep their schedules filled and patients happy is the cornerstone of successful physician practices. Communication must also be at the center of the patient/physician relationship, but too many practices fall behind due…
By Don Thompson, Head of Marketing, TeleVox VIVE 2024, the premier gathering of healthcare innovators, thought leaders, and visionaries, has yet again left an indelible mark on the landscape of healthcare IT and digital patient engagement. As we bid farewell…
By Don Thompson, Head of Marketing, TeleVox For years, the healthcare industry has been focused on patient engagement. It is a saying that developed for the right reasons, but leaders in the industry are starting to realize that simple engagements…
By Don Thompson, Head of Marketing, TeleVox TeleVox Showcases Patient Relationship Management Platform at ViVE 2024 Whether coming from large, hospital systems or singular physician offices, ViVE 2024 attendees will want to prioritize stopping by the TeleVox booth (1730) to…
By Robert Schad, Vice President, Product Development, TeleVox The CHIME Fall Forum is an event that really distinguishes itself from other large healthcare conferences. Instead of a big convention center filled with hundreds of booths with vendors displaying their latest…
By: Naik, Yogesh H, TeleVox Information Security Manager TeleVox’s industry-leading, omnichannel patient relationship management platform just became even more appealing for healthcare technology leaders with today’s announcement that HouseCallsPro earned HITRUST Risk-based, 2-year (r2) certification. The r2 certification status demonstrates…
As we approach the end of 2023, healthcare providers continue to face an array of challenges that have a negative impact on patient outcomes and ROI. One of those hurdles being dealt with is the stubbornly high readmission rates that…
Frustrated and disruptive patients have become common in today’s medical waiting rooms, due in part to staff shortages and clinician burnout. However, this phenomenon is an excellent opportunity to create greater patient satisfaction at the first point of contact: arrival…
By: Ryan Vowles, Marketing Manager at TeleVox Healthcare providers are always on the prowl for ways to improve their bottom line. However, there is one area that is often overlooked: referral-based revenue leakage. What is Referral Leakage? Patient referral leakage…