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Reduce Staff Burnout and Improve Productivity With Automation

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The Impact of Automated, Omnichannel Patient Engagement on Staff Burnout

Repetitive tasks like scheduling appointments, post-procedure patient follow-ups, vaccine reminders, and closing referrals are critical to maintain health system volumes and keep patients thriving. Yet today, healthcare teams are juggling more priorities than ever before, forcing hospitals to address inefficiencies that contribute to staff burnout.

Thankfully, the latest automation technology embedded in the electronic health record (EHR) eases the manual work required of staff while empowering patients with self-service tools to manage their healthcare visits. Digital, omnichannel, two-way interactions that support patient engagement communications make this possible.

Automation Opportunities

The Televox platform is built to relieve staff burnout by eliminating unnecessary manual hours spent on tasks like:

  • Patient Recall
  • Appointment reminders
  • Scheduling, rescheduling, and cancellations
  • Referral management
  • Pre-procedure instructions
  • Post-visit follow-up
  • Engage, AI-Powered Virtual Agent

The Impact of Staff Burnout on Patient Experience

nursing executives report that staffing shortages have had a negative impact on patients’ experiences.

of Americans seeking care reported having a negative experience that directly attributed to worker shortages.

Driving Revenue, Retention and ROI

As healthcare leaders juggle how to drive revenue while reducing physician burnout and the overall burden on their staff members, automated solutions can quickly and easily demonstrate ROI.

Taking steps to reduce staff burnout starts with automating common, routine actions. Our team of experts can help! Reach out to schedule a demo today.

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Resources on How to Reduce Burnout in Healthcare

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Proven by 10,000+ Clients

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“We haven’t had any issues with Televox, and the solution has come a long way within the last year. It is better now than it has ever been, and the vendor is moving in the right direction. Televox is showing us what they potentially have in terms of upgrades. They have also shown us a lot of new functionalities, like self-scheduling options and AI technology.”

VP, Large Enterprise Health System | Customer Review by KLAS Research

“I really believe in the HouseCalls Pro product, and I regularly engage in networking with other people that use the system. I am a big fan of the platform and the framework on which the platform is built.”

Manager | Customer Interview Conducted by KLAS Research About Technology

“Since adopting HouseCalls Pro to capture real-time, self-reported patient information via SMS and record that in Epic, we have continued to expand the use of automated workflows. The configurability of the system and the service provided has been excellent.”

Anthony Brown | Director, Application ServicesKettering Health Network

“TeleVox’s greatest strength is customer service. When I have questions or need somebody to intervene, I get very good responses from my account manager. That individual is excellent and always checks on us to see whether there is anything they can do.”

Manager | Customer Interview Conducted by KLAS Research About Service and Support

Ready to redefine patient care? See how Televox builds trust through natural, compassionate AI conversations.

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Klas Research. Customer Rated. Performance Insights Data.