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Enhancing the Patient Experience with TeleVox

From AI-powered conversational chat to automated patient engagement, healthcare organizations can leverage the latest technology from TeleVox to enhance the patient experience throughout their care journey.

Meet Iris, the AI-Powered Virtual Assistant

Leverage AI as your hospital’s conversational virtual assistant for your patients at every step of their care journey. Iris accurately and immediately answers patient questions and scheduling requests using your existing content, reducing support volume and resolution times. To learn…

Referral Management and Your Bottom Line

Even though more than 1/3 of patients are referred to a specialist each year, only 35% of referrals actually result in documented visits. This represents an obvious gap and highlights just how prevalent referral-based revenue leakage is to health centers,…

Optimizing Revenue Through Automation

Healthcare organizations are focused on optimizing revenue, but are challenged by patients that don’t show up for appointments, fail to follow treatment plans, and don’t pay their bills on time. This is only exacerbated by stiff readmission penalties and the…

Health Systems Discover the Value of “Low-Effort Engagement”

Improving the patient experience is always a top priority for healthcare organizations. However, staff shortages and related issues can often get in the way of reaching those goals. Check out our eBook about how automated, interactive engagement systems can improve…

Five Ways to Improve Patient Recall

Leaving it up to patients to adhere to treatment guidelines or be proactive with scheduling preventive screening appointments is risky. Missed appointments and care gaps are costly to healthcare organizations. In this eBook, Five Ways to Improve Patient Recall, you’ll…

Creating an Effective Vaccine Reminder Program

Vaccinations save lives and yield positive economic results, preventing 14 million disease episodes per year and saving an estimated $43 billion dollars that would otherwise be spent on managing chronic and recurring, curable illness. In this eBook, you’ll learn why…