In the ever-changing healthcare industry, one challenge that remains consistent across healthcare organizations is overworked and understaffed departments. Front desk staff, nurses, and even physicians on the front lines of patient care are tasked with a wide set of responsibilities,…
In this insightful interview, Vijay Verma shares his expertise in PRM and highlights TeleVox’s role as a leading provider of omnichannel digital patient relationship management technology. With over a decade of experience in developing solutions to drive customer self-service and…
Listen to this recorded 30-minute webinar as former Patient Access Manager and Director, Starla Joyner, discusses how AI-enhanced automated patient engagement technology can put time back into your staff’s day throughout the entire patient experience.
Watch this recorded webinar for an overview of TeleVox’s expansive portfolio of comprehensive patient relationship management (PRM) solutions. Elevate patient experiences throughout their care journey with our integrated suite of solutions, harnessing patient-enabling artificial intelligence (AI) and innovative digital care…
No two patient journeys are alike. They require custom attention to ensure that the patient’s specific needs and experience demands are met. However, overworked and short-staffed departments are finding it increasingly difficult to properly engage patients, leading to negative experiences…
Discover the transformative impact of incorporating TeleVox’s digital patient engagement solution, which resulted in a significant reduction in manual workload and an overall enhancement of efficiency for a Midwestern health system.
It’s widely agreed that generative artificial intelligence (AI) has the power to transform many industries, including healthcare. But how exactly this transformation will unfold remains unclear. As health systems look to capitalize on this new technology, leaders must evaluate what…
Paper forms and manual billing processes can be a hassle for both patients and providers. Our digital intake and billing solution simplifies the process, so you can focus on what really matters – providing excellent care. We’ll show you how…