Easy to implement capability strengthens provider reviews, new patient acquisition and revenue MOBILE, Ala., May 22, 2023 (GLOBE NEWSWIRE) — TeleVox, the industry-leading provider of omnichannel digital patient technology, launched its automated reputation management solution, empowering hospitals, health systems and…
MOBILE, ALA. (PRWEB) MAY 03, 2023 TeleVox, an industry leading provider of omnichannel digital patient engagement technology, has been selected as the winner of the “Best Patient Communication Solution” award in the 7th annual MedTech Breakthrough Awards program. MedTech Breakthrough is an independent…
Iris™ improves patient access, reduces staff burden, and boosts revenue CHICAGO, April 17, 2023 (GLOBE NEWSWIRE) — TeleVox, an industry-leading provider of omnichannel digital patient technology, unveiled its latest innovation at the HIMSS Conference (April 17-19). Iris™ is the newest…
Leading hospitals and health systems that have embraced technological innovation realize the value of IT teams in championing products, programs, and solutions that positively impact the customer experience in healthcare. Today, technology leaders aren’t simply responding to organizational requests. Instead,…
Patient appointment scheduling software has been widely adopted by a variety of healthcare organizations, from independent physician practices to national health systems. This type of technology takes the work out of manually slating patient appointments on a calendar and can…
The patient referral process in healthcare can be tedious and inefficient. With procedural hoops to jump through and the back and forth of playing phone tag, referrals are often delayed or even missed. Unsurprisingly, this pitfall can cause a negative…
Striving to meet revenue goals, improve the patient experience, and address staffing and labor challenges means healthcare organizations are under immense pressure. Some are accomplishing these aims by prioritizing what consumers want from healthcare. Reports show that while the industry…
Self-scheduling is a high-priority enhancement for hospitals and health systems seeking to elevate patient access and make interactions with their organizations easier for the people they serve. This self-service feature and other similar patient-centered communication tools such as two-way, text-based…
As more people engage with healthcare organizations online and via digital channels than ever before, these individuals are voicing opinions about patient technology expectations. Highly regarded health IT research firm KLAS released its Patient Perspectives on Patient Engagement Technology 2022…
The answer to why patients continue to feel dissatisfied with their healthcare experience lies in leveraging preferred patient communication channels. Unfortunately, many hospitals and health systems haven’t prioritized new technologies that automate these favored channels efficiently, and instead are stuck…