Timothy Wilde is AI Strategy Leader of WestCX, overseeing the AI strategy and innovation roadmap across the Mosaicx and Televox brands within West Technology Group. In his role, Wilde leads the development and application of advanced AI technologies that drive intelligent engagement, operational efficiency, and measurable outcomes for enterprise clients across healthcare, retail, and financial services.

Wilde brings more than 30 years of leadership experience spanning healthcare, life sciences, and technology-enabled services. He has designed and executed large-scale AI, analytics, and automation initiatives that have transformed operations and elevated customer and patient experiences. Before joining WestCX, Wilde served in multiple global executive roles, including Chief Information Officer and Chief Technology Officer, where he led complex digital transformations and spearheaded enterprise adoption of AI-driven solutions.

Wilde earned his bachelor’s degree in biomedical informatics and holds advanced certifications in artificial intelligence and machine learning. His work reflects a consistent focus on harnessing AI to make customer interactions smarter, healthcare delivery more connected, and organizations more adaptive in an intelligent enterprise era.