

Sam Meckey is president of WestCX, overseeing the Mosaicx and TeleVox brands within West Technology Group. Sam joined WestCX in 2025, bringing more than 20 years of leadership experience in customer experience (CX), healthcare, and technology-enabled services. He brings a deep understanding of how to drive intelligent engagement, operational transformation, and customer satisfaction at scale. Sam most recently served as CEO of UpHealth, a publicly traded digital health solutions company. Prior to that, he led the healthcare business at EXL, driving its transformation into a tech-enabled services leader with a strong focus on enhancing the end-to-end customer journey. Earlier in his career, Sam held several leadership roles at Optum, culminating in his role as president of the $1 billion global business.
As a former U.S. Navy officer and pilot, Sam earned his bachelor’s degree in economics from the U.S. Naval Academy, a master’s degree in aerospace operations from Embry-Riddle Aeronautical University, and an MBA from Harvard Business School.