Nathalie Lucero

Nathalie Lucero is Head of Client Operations of Televox (a business unit of West.) She joined West in January 2019 and has been supporting the Televox division since April 2020.

Before joining West, Nathalie held senior operations leadership positions in the financial payment services industry. She has over 20 years of experience in leading large complex operations organizations through business transformation, creating significant organizational efficiency and operational effectiveness.