Training Options
Once you have attended one of our Training sessions, you will have an overview of how to use the features available for HouseCalls Pro.
We offer training on the Operations Portal/Workflows and the Broadcast and Live Chat features.
HouseCalls Pro Operations Portal Training
At the end of our Operations Portal training, you will know how to access results reports, how to manage your accounts, users, and departments, how to configure your workflows and dialogs, and how to test using OnDemand.
HouseCalls Pro Broadcast and Live Chat Training
At the end of our Broadcast and Live Chat training, you will know how to send Broadcast messages to patients, appointments, and employees, and how to communicate with patients through SMS text messages using Live Chat.
HouseCalls Pro Q&A Session
If you have attended a prior training session and you have questions pertaining to the information that was presented, please register for our Q&A training. If you have questions pertaining to your specific account details, please contact our support team or your CRC.
Contact Support
24/7 Phone: 877-269-2904 Option 2
Email: [email protected]
Email is monitored during normal support hours.
Monday-Friday, 7:00 AM – 6:00 PM (CT)
Training Questions?
Please send a message to our training team at [email protected] if you have training questions or need a custom training session. Please include your Customer Name & Product ID.
System Notifications
If you feel you’re getting degraded performance from any of our products, please click the button below to Visit our Status Page, where you can subscribe to receive email updates by Product.