Patient Relationship Management
for Physician Offices
TeleVox Practice Edition
Communication is at the heart of every strong patient/physician relationship. When at its best, this relationship results in happier, healthier patients and more productive, successful practices. However, practices suffer from damaging scheduling gaps, poor patient retention, and negative online reputations when patient relationships are not properly managed.
The new Practice Edition from TeleVox is an advanced automated patient relationship management system. Easy to implement and supported by top-tier technical assistance, it simplifies scheduling workflows, reduces no-shows, and keeps your practice thriving with a consistently filled schedule. Using the latest in generative AI technology, Practice Edition elevates patient experiences and eases staff workload, ensuring the success of your practice.
TeleVox Practice Edition at a Glance
Why Choose Patient Relationship Management: Practice Edition?
With more than 30 years of experience in patient relationship management, TeleVox introduces Practice Edition—an affordable and technologically advanced solution for modern digital healthcare. Developed through ongoing customer feedback, this purpose-built platform features generative AI-driven Smart SMS, Chat, Web, and Voice, transforming patient engagement.
Integrated
Easy to Use
Drive Growth
Reduce Staff Burnout
Web Enabled
Patient Approved
Responsive
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Integrated
TeleVox Practice Edition’s integrated schedule requests, waitlist, and no-show follow-up features work together to keep your practice’s schedule filled. It also seamlessly integrates with many practice EHRs/PMSs, to further simplify your workflow.
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Easy to Use
Practice Edition features a user-friendly, interactive appointment calendar with automated reminders to effortlessly manage schedules and disruptions efficiently. Its intuitive interface requires minimal training to operate effectively.
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Drive Growth
TeleVox Practice Edition fosters greater practice growth through an improved online reputation, listing services, and email marketing campaigns.
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Reduce Staff Burnout
Reduce staff burnout and better patient experiences through automation of routine, tedious administrative tasks to free staff to focus on patients.
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Web Enabled
TeleVox Practice Edition offers a secure website tailored for compliance with HIPAA and ADA standards along with seamless integration to capture schedule requests and showcase positive testimonials. Plus, a built-in AI-powered Virtual Assistant efficiently addresses patient queries and minimizes unnecessary calls to the office.
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Patient Approved
By streamlining scheduling and efficiently managing waitlists, patients will experience shorter wait times, ultimately enhancing the quality of care they receive. Additionally, patients are empowered with increased control over their check-in process through accelerated intake procedures enabled by online forms, automated insurance verification, and copay capture.
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Responsive
On-demand communications such as Live Chat and Broadcast quickly engage patients to communicate important events.
Streamline Your Practice Today!
Our all-in-one solution seamlessly integrates into your existing workflow, tackling scheduling challenges, easing staff workload, and fostering strong patient-practitioner relationships. Tailored to meet the specific needs of medical offices, Practice Edition streamlines front-office operations propels practice growth and ensures a consistently filled schedule.
Client Testimonials
TeleVox is proud to be an MGMA member!