Ensuring Seamless Integration and Data Security Through Industry-Leading Technology
Hospitals, health systems, and other healthcare organizations looking for easy and reliable patient engagement technology can count on Televox’s seamless integration with all major EHRs. Our clients have the peace of mind knowing that their patient data is protected by our HiTrust certified data security infrastructure and data is transferred effortlessly and efficiently with our industry-leading integration powered by HL7 and APIs.
The innovative technology that powers Televox’s advanced patient engagement platform allows your organization to automate a variety of communications, including self-scheduling, rescheduling, pre- and post-procedure messages, referrals, recall, balance reminders and EHR event-based triggers.
Our patient engagement platform integrates with Epic using advanced APIs, elevating your outreach capabilities while reaching more patients with less hassle. This means you can read from and write back to the EHR, including scheduled appointments, status updates and other documentation. It allows Epic users to leverage Cadence, MyChart, and OpTime to deliver timely information and updates via each patient’s preferred communication channel—whether that’s text, email, or phone.
Epic, MyChart, OpTime, and App Market are trademarks of Epic Systems Corporation.
Because our technology also integrates harmoniously with Oracle Cerner, Televox can augment your existing patient engagement capabilities with automated, closed-loop workflows using secure APIs for real-time automation at scale. Each instance of customized outreach via text, email, and phone allows opportunities for patient education, reminders, and self-scheduling options. And these two-way communications are documented in the EHR in real-time, requiring no manual data entry.
Televox integrates with NextGen, athenahealth, Allscripts and other leading EHRs, helping your organization increase the effectiveness of your patient engagement efforts. Our automated workflow technology doesn’t just streamline common patient care interactions. It saves your staff time by reducing the operational burden associated with manual calls and health record system documentation—that’s because patient engagement activities are easily accessible right in the system these individuals already use daily.
