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Patient Engagement for FQHCs and CHCs

Reaching underserved populations and patients with limited access to care has never been more important. With TeleVox, our patient engagement technology helps staff members create true connections with the individuals they serve thanks to flexible, omnichannel communications in more than 100 languages.

Reach More Patients

Close Gaps in Care

Improve Reimbursement

Free Up Staff Time

Your organization provides care to diverse groups of patients who have equally diverse communication preferences and healthcare needs. Our platform offers automated outreach that’s fully customizable to suit the needs of the populations you serve. And because TeleVox solutions fully embed within the electronic health record (EHR) system, unique patient data like language and communication channel preferences are readily available. This means your staff can easily connect in the ways patients are most likely to respond to. Whether it be on-demand text messages, voice calls, or any other channel, each patient receives truly personalized engagement. Let’s discuss the unique needs of your health center.

“We haven’t had any issues with Televox, and the solution has come a long way within the last year. It is better now than it has ever been, and the vendor is moving in the right direction. Televox is showing us what they potentially have in terms of upgrades. They have also shown us a lot of new functionalities, like self-scheduling options and AI technology.”

VP, Large Enterprise Health System | Customer Review by KLAS Research

“I really believe in the HouseCalls Pro product, and I regularly engage in networking with other people that use the system. I am a big fan of the platform and the framework on which the platform is built.”

Manager | Customer Interview Conducted by KLAS Research About Technology

“Since adopting HouseCalls Pro to capture real-time, self-reported patient information via SMS and record that in Epic, we have continued to expand the use of automated workflows. The configurability of the system and the service provided has been excellent.”

Anthony Brown | Director, Application ServicesKettering Health Network

“TeleVox’s greatest strength is customer service. When I have questions or need somebody to intervene, I get very good responses from my account manager. That individual is excellent and always checks on us to see whether there is anything they can do.”

Manager | Customer Interview Conducted by KLAS Research About Service and Support