Putting Hours Back in Healthcare Staff’s Day with Digital Care Programs

In the ever-changing healthcare industry, one challenge that remains consistent across healthcare organizations is overworked and understaffed departments. Front desk staff, nurses, and even physicians on the front lines of patient care are tasked with a wide set of responsibilities, ranging from important direct patient care to tedious administrative duties such as manual patient outreach.

These non-clinical tasks are taking highly trained professionals away from patient care, leading to wasted time and staff burnout on top of jeopardized patient outcomes and increased readmission rates. Fortunately, advances in digital technology are streamlining patient engagement, especially in the areas of chronic disease management, and surgery preparation
and recovery. In this eBook, TeleVox will explore current staffing, administrative, and efficiency-related challenges facing the healthcare industry and how automated digital care programs are purpose-built to help care teams prioritize high-value patient care while reducing readmissions and financial costs.