TeleVox, a provider of omnichannel patient relationship management platforms, is helping physicians keep their schedules filled and patients happy with the introduction of Practice Edition. TeleVox Practice Edition offers a suite of services designed specifically to help physicians and their staff overcome…
Take a peek at this YouTube short with Don Thompson, TeleVox’s Head of Marketing, as he recounts his personal encounter with the US healthcare scheduling process.
Take a look at this YouTube short where Don Thompson, TeleVox’s Head of Marketing, shares his insights on the major industry shifts that have made waves in recent years.
Check out this YouTube short featuring Don Thompson, the Head of Marketing at TeleVox, as he discusses his perspective on a key aspect he believes should be altered within the realm of US healthcare.
What You Should Know: TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, is helping physicians keep their schedules filled and patients happy with the introduction of Practice Edition. TeleVox Practice Edition offers a suite of services designed specifically to…
Vik Krishnan, President at TeleVox In 2024, healthcare facilities will go beyond simple patient engagement by implementing a Patient Relationship Management system that helps across the entire patient journey. The challenge with traditional patient engagement software is that it produces a…
Running a primary care practice is no easy feat. Between no-show appointments, combating negative reviews, staffing shortages, and tightening reimbursements, physicians and administrators have a lot on their plates. When these issues go unresolved, they bring severe financial pressures that…
There are many reasons healthcare IT executives are prioritizing automated solutions that can replace manual patient outreach for common communication workflows. Of importance are pressing issues related to staff burnout, soaring labor costs and rising expectations from consumers. All of…
In his latest interview with Authority Magazine, Vik Krishnan, General Manager of Intrado Digital Workflows (which includes HouseCalls Pro) shares insights about his background, professional experience serving the healthcare industry, and the expertise that brought him to lead patient engagement…
Patient expectations for healthcare experiences that mimic those of retail are clashing with a system that’s currently troubled with severe staffing shortages. Scheduling a healthcare appointment can mean waiting on hold, dealing with complicated phone trees, and potentially playing phone…