As we approach the end of 2023, healthcare providers continue to face an array of challenges that have a negative impact on patient outcomes and ROI. One of those hurdles being dealt with is the stubbornly high readmission rates that…
Frustrated and disruptive patients have become common in today’s medical waiting rooms, due in part to staff shortages and clinician burnout. However, this phenomenon is an excellent opportunity to create greater patient satisfaction at the first point of contact: arrival…
By Amber Hull, Marketing Manager at TeleVox Artificial intelligence (AI) is more than a trend. In this blog, explore the story behind the phenomenon and strategies for fostering a healthier work culture. AI is rapidly changing the healthcare landscape, and…