Behavioral health care doesn’t end when a patient walks out of the clinic. Progress depends on steady contact, reliable follow-up, and open communication between visits. Without that connection, even small lapses can derail treatment. Patient engagement platforms help close those…
There’s a notion that healthcare systems are struggling with patient engagement because they lack data. The truth is that they’re just struggling to act fast enough. What they’re missing is the right enterprise AI chatbot to make all the difference…
Patient engagement is a thread that connects healthcare to clinical outcomes. Every appointment missed is a chance to improve their health. This process becomes more complex as patient volumes increase, as they start expecting faster responses, more control, and fewer…
Automation technology continues to revolutionize the healthcare industry, improving patient care and operational efficiency. And, as staffing challenges and burnout continue to handcuff departments, more and more organizations are leaning into advanced automation technologies for various tasks. One of those…
When considering the level of interplay with your Electronic Health Record (EHR), you’ll find patient engagement solutions that are integrated with your EHR and others that are embedded. While many patient engagement providers claim to be integrated, this can mean…
While Electronic Health Records (EHRs) are essential for organizing clinical data, they often fall short in supporting personalized, ongoing patient engagement. Many systems struggle with one-size-fits-all communication, limited outreach capabilities, and barriers for patients with low digital access. That’s where…
When couples decide to get married, they typically have an engagement period. It’s an exciting time for sure, with several decisions to make on wedding details and honeymoon destinations. But ultimately, the engagement period is meant to be temporary. The…
By: Amber Hull, Marketing Manager In today’s fast-paced healthcare landscape, connecting with patients continues to be an operational challenge. With methods of communication ranging from SMS to voice to email to web chat, hospitals and health systems are struggling to…
By: Amber Hull, Marketing Manager Patient attrition, also known as patient churn, is a growing challenge in today’s landscape. People no longer stay with the same job for decades or stay loyal to their favorite restaurants; if it’s not on…
Rural healthcare systems face significant challenges that impact access to quality care and patient outcomes. Geographic isolation, provider shortages, and transportation difficulties make it harder for patients in rural areas to receive timely care. Combined with social determinants of health,…