Running a primary care practice is no easy feat. Between no-show appointments, combating negative reviews, staffing shortages, and tightening reimbursements, physicians and administrators have a lot on their plates. When these issues go unresolved, they bring severe financial pressures that…
Patients will receive navigation directions in addition to appointment reminders MOBILE, Ala., Aug. 15, 2023 (GLOBE NEWSWIRE) — TeleVox, the industry-leading provider of omnichannel digital patient engagement technology, has announced a new partnership with Gozio Health, a location aware digital health platform,…
Iris™ improves patient access, reduces staff burden, and boosts revenue CHICAGO, April 17, 2023 (GLOBE NEWSWIRE) — TeleVox, an industry-leading provider of omnichannel digital patient technology, unveiled its latest innovation at the HIMSS Conference (April 17-19). Iris™ is the newest…
MOBILE, ALA. (PRWEB) MAY 03, 2023 TeleVox, an industry leading provider of omnichannel digital patient engagement technology, has been selected as the winner of the “Best Patient Communication Solution” award in the 7th annual MedTech Breakthrough Awards program. MedTech Breakthrough is an independent…
In his latest interview with Authority Magazine, Vik Krishnan, General Manager of Intrado Digital Workflows (which includes HouseCalls Pro) shares insights about his background, professional experience serving the healthcare industry, and the expertise that brought him to lead patient engagement…
Patient expectations for healthcare experiences that mimic those of retail are clashing with a system that’s currently troubled with severe staffing shortages. Scheduling a healthcare appointment can mean waiting on hold, dealing with complicated phone trees, and potentially playing phone…
An article from Insider Intelligence presents a variety of industry data and statistics that support a link between higher patient engagement and shorter hospital stays. This is good news for hospitals, whose leaders are increasingly focused on improving revenue and…
The answer to why patients continue to feel dissatisfied with their healthcare experience lies in leveraging preferred patient communication channels. Unfortunately, many hospitals and health systems haven’t prioritized new technologies that automate these favored channels efficiently, and instead are stuck…
As more people engage with healthcare organizations online and via digital channels than ever before, these individuals are voicing opinions about patient technology expectations. Highly regarded health IT research firm KLAS released its Patient Perspectives on Patient Engagement Technology 2022…
Self-scheduling is a high-priority enhancement for hospitals and health systems seeking to elevate patient access and make interactions with their organizations easier for the people they serve. This self-service feature and other similar patient-centered communication tools such as two-way, text-based…