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Televox Expands Secure, Interactive RCS Messaging with Twilio to Power the Next Generation of Regulated Customer Engagement Through WestCX

As RCS adoption accelerates across mobile platforms, WestCX enables healthcare and other regulated industries to move from notifications to trusted, two-way digital conversations SAN FRANCISCO, March 17, 2026 (GLOBE NEWSWIRE) — Televox, part of WestCX under West Technology Group, today announced an expanded deployment…

TeleVox Unveils End-to-End Call Analytics Solution Insights360

OMAHA, Neb., April 23, 2025 (GLOBE NEWSWIRE) — TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, launches Insights360, the only cloud-based analytics solution that records and analyzes every aspect of patient call experiences from dial to disconnect, including time on…

TeleVox Awarded AI Chatbot Agreement with Premier, Inc.

Patients Benefit from Prompt Responses in Their Preferred Channel OMAHA, Neb., Nov. 06, 2024 (GLOBE NEWSWIRE) — TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, has been awarded a national group purchasing agreement for AI chatbots with Premier, Inc…