Mike Ryan is the Head of Strategy and Special Programs of Televox (a business unit of West). He joined Televox in November 2020. Prior to joining the company, Mike served as Senior Director Sales Operations of West’s Cloud Collaboration and UCaaS business unit. He began his career at InterCall (former business unit of West) and has served in roles of increasing responsibility since 2008.

Mike brings nearly 15 years of experience managing and improving commercial operations, business strategy, sales planning, data management & analytics, CRM governance in technology-based organizations.

Mike holds a bachelor’s degree in business administration from the University of Illinois.