Practice owners and managers understand that staying connected with patients outside of office visits is key. These communications might include updating patients on new operational or safety processes, reminding patients about upcoming appointments, or facilitating referral orders. The right outreach approach can keep schedules full, payments on time, and patients on track with care. But with so many responsibilities placed on office staff, it’s easy to see why this can fall off the radar, and why automated patient engagement technology for physician offices is imperative for an improved patient experience.
TeleVox can support patient engagement technology for physician offices of all sizes in their growth and patient outreach needs through streamlined text, voice, virtual assistant, and email notifications. Our automated surveys, appointment reminders, and other digital, omnichannel engagement makes it easy to inform, educate, and schedule patients.